Solutions for Laboratory technology

A strong partner

Typical Miele – the service too

Miele Professional is synonymous with exceptional quality – not least when it comes to service. Blanket service coverage enables a response within 24 hours. Miele also offers a series of process checks performed at various times throughout a machine’s life cycle. Specially trained technicians carry out process tests in accordance with legal requirements and standards as well as country-specific recommendations. And, thanks to on-board spares, first service visits result in around 90 % first-time fixes. It is no coincidence that Miele’s customer service has been awarded top ratings for outstanding service for many years.

With the best recommendations

Duran Group

Miele Professional recommends Duran laboratory glassware and the Duran Group recommends Miele Professional washer-disinfectors: chemical properties are the key to retaining the value of high-quality laboratory glassware, as durable materials combined with gentle cleaning processes minimise the risk of glass corrosion. With its outstanding chemical properties, DURAN® laboratory glassware is particularly suitable for multiple cleaning operations and guarantees a long service life for the laboratory glassware.